Built specially for your Salon’s Sustainable Growth

Overview

Cloud – based

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Sign in and work from anywhere. View bookings and manage your salon remotely. Your salon’s vital information is available round the clock, fully safe & secure and always up-to-date.

Hive works on PC’s , Tablets & Smartphones. All you need is a browser. No downloads. No costly software. No Installations required.

Works on Any Device

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Process Credit Cards

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Hive works with leading and innovative merchant provider to process payments securely over the internet , so you can accept payments in your store at no extra cost, more important, no card reading machines required !! Saves costs and time.

We value our clients; we want you to be ‘Happy Always’. Our dedicated support team is available to help you from 9.00 am to 5.30 pm – Monday to Friday. Apart from our support team, local sales consultants will be available to meet and help you. Unlike our competitors, we won’t charge you for product support, it’s always free!

Awesome Customer Care

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Diary & Appointments

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Allow your clients to schedule an appointment at their own convenience, while you can track, plan and manage your salon more effectively. Reduce the admin with integrated client management tools. Also simply click on the calendar to create an appointment and assign the preferred consultant. Reschedule the appointments or even create a waiting list on the system, which you can reallocate against cancellations.

Schedule automated SMS alerts and help your clients to keep their appointments and increase your revenue. You can customise messages and reminding your client’s results in much higher participation rates. Prior cancellation notices enables you to reallocate appointment slots or redeploy your staff and resources. Reduce ‘no-shows’.

Automated Alerts

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Free Booking Widgets

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Enjoy the power of our free online booking widgets. This enables you to add our booking tool to your website and it can fit perfectly anywhere in your salon webpage or even on your facebook page . Your clients can check availability of slots and make an online booking within a few clicks. Colours and fonts can be customised to fit seamlessly into your website. You don’t need to pay any extras!!!

You shouldn't have to be a guru in accounting to understand your business. We made it simple! Hive provides real time reports on every page of the software; don’t spend any more time to generate reports. Furthermore, a variety of tools designed to give you insights into your salons entire operation. You can view daily, weekly, monthly reports and review employee performance, product sales, best selling treatments, sales growth and much more …

Powerful Reporting

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Smarttills

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Our EPOS system is easy to use, you can process payments with ease. Process cash or credit card payments, no need of separate card machines. You can sell products too, invoices are auto –generated and emailed to clients.

Know Your client, The more you know about your client and their needs, it’s easier to identify opportunities to sell new services and target them with appropriate offers in the right time. Our CRM system captures your customer contact information, service and medical history, allergies, general notes, attendance and rewards points.

Clients Database

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Giftcards / Vouchers

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Your clients can choose the perfect gift for their loved ones, No matter what the occasion is. Giftcards/Vouchers are generated in your Salons name, you can choose the validity of voucher and enter client details, and the system will do the remaining.

Value your clients. Reward your frequent clients. Hive tracks what your client spends in your salon and converts into points based on their expenditure. You can reward them with a discount, a freebie, or special treatment.
*Scheduled for Apr Release

Loyalty Programme

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Marketing tools

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Use our e- campaigner to create email campaigns. Its works smart like a word processor, you can create your template, upload a new list or target existing clients. Update your clients about special offers and keep track on the entire e-marketing campaign, you can analyse the success with inbuilt reports. Hive is integrated with Social media tools – like facebook, twitter, Google plus, Pinterest etc, Engage with your clients more.

Our data centres are certified in accordance with ISO 27001:2005 Information Security Management Standard and are protected by biometric locks, 24-hour surveillance and an enterprise-class firewall. All Hive plans include SSL encryption to keep your data safe. You never have to worry about data security again.

Security

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Communicate

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Let your clients ask questions and reply to clients instantly without having to dig out phone numbers. Every consultant in your salon can liaise with their clients and you can monitor all the communication. Create a reminder and assign any specific task for your staff. Total Control brings more value to business.

You control your salon, You have full discrete control over the access levels your staff have, You can collaborate or restrict your staff access to certain modules, make them active or inactive with few clicks.

User rights and Access restriction

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Treatments

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You can choose your salons treatment from our master list or You can customise your own treatments. Set appointment lengths, prices within minutes, preparation times, assign consultants with few clicks. Create and run special promotions, weekends deals etc.